Sunday, April 25, 2010

customer information management system

abstract

Gone are the days when people used to stand in long queues wasting their time and energy for getting their word done. Today the world is moving rapidly towards computerization of daily activities such as reserving of tickets, paying of bills etc. Computerization mainly involves replacing computers for men, which leads to better speed, efficient service, reliability and customer satisfaction. The existing system in a super market is manual and the customer has no option of registering himself. The customer has to pick the items manually and then place the order. This manual system produes a lot of problems to the customer, as lot of time is required for selecting the products. The solution is to computerize the whole system so as to overcome all the difficulties associated with manual system. Each customer can reister himself. By browsing through online catalogue the customers can select the items they want to purchase. The customer can check the order status. Using the customer registration the super market can keep track of the inventory and maintain customer information.

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